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The seller has the right to cancel or reject the paid order anonymously at any time. However, the seller must provide to the buyer a reason and explain his actions (for example, the seller is off the internet connection or it is not possible to deliver an order to the extent specified by the seller for some other reasons). Otherwise he may receive a negative rating that will affect new orders and sales.
The buyer has the right to return the purchased solution within 14 days.
Idomaster.com will not deliver the payment to the solver of your problem until the supplied service is complete. If the order is canceled, or there is late delivery, dissatisfaction with the quality of service, inability to deliver the service, the financial reward will not be credited to the account of the solver of the problem.
The problem solver is evaluated based on what services he provides in so called rating. If you give to sellers a negative rating, it will affect their future orders. To get started really earning with us and, as quickly as possible, we have prepared for you in cooperation with our successful solvers of problems not only instructions but also the eBook "How works idomaster.com".
Our users sell and buy anonymously, and anonymity concerns also payments. So, the seller, as well as the buyer has the right to cancel the order if it was not delivered successfully, on time or was not deliver at all.
The money is paid to the guarantee of Idomaster. The seller receives the money when the buyer is satisfied with the purchase or with the solution of his requirements. Your payment details are safe with us.